Red Ridge Residential - Property Management Service

If you wish to let your property out because you are moving out of the area or, are simply more comfortable letting someone else take the reins, we can offer a full property management service.

The following information will answer any queries you may have about the service we provide.

	How much does the service cost? How do you go about finding me a tenant? How do you ensure that they are the right tenants for me? What happens if there is any damage to my property? What about repairs during the tenancy term? How would you collect the rental monies from my tenants? What happens if my tenants are late in paying their rent?

We pride ourselves in being a friendly and approachable team and have a good relationship with our tenants and landlords alike.

Our main aim is provide a professional and friendly service for all involved which is why we find that many of our current tenants have come back to us year after year.

If you would like more information directly relating to your property don’t hesitate to call us at our office Tel: 0191 2289833.

How much does the service cost?
Our Management Service is charged at 10% of your rental income per month. The remainder of this can be paid to you in one of two ways
We can transfer monies directly into your account from our own.
If you can provide us with a paying in book we can ensure that a cheque will be paid into your account on a monthly basis. top of page.

How do you go about finding me a tenant?

Firstly we offer advertising on our web site, and accredited properties are advertised through the University.
We always have our available properties displayed in our new office based on Heaton Park Road, Heaton and can offer the option of advertising through local newspapers. We also keep a database of applicant enquiries so we can keep people up dated as and when new properties are taken on. top of page.

How do you ensure that they are the right tenants for me?

Before we would allow a tenant to sign a lease you would be called to give you a break down of who the prospective tenants are and what they do. If you are unhappy with the information we give you there is no obligation to accept the applicants as tenants.

If the applicants are in full/part time employment we request an employer’s reference confirming salary and that they are on a permanent contract.

If you wish to let your property to students we will require them to have a guarantor – the guarantor will sign a legally binding document accepting responsibility for payment if the tenant defaults. top of page.

What happens if there is any damage to my property?

All tenants pay a damage bond. This would be equal to one months rent + £50.00. We would carry out a full inventory of the property before the tenants move in noting all items in the property including the state of carpets, walls and external areas.
This check would be carried out again on the tenants vacating the property. If there are any discrepancies the damage bond would be withheld to cover any costs. top of page.

What about repairs during the tenancy term?

We would be the tenants’ first point of contact for any repair issues during their tenancy term. The cost of any repairs would be deducted from your monthly rental income however, this would always be itemised for you and relevant receipts provided. If there were any major repairs reported e.g. issues with the washing machine / cooker etc where these items were found to be irreparable we would consult you first before replacing the item. top of page.

How would you collect the rental monies from my tenants?

Tenants can pay their rent by: Cash or Cheque if they wish, however, we prefer them to pay via direct debit.
If the tenants are in full time employment they will pay us in 12 calendar monthly instalments.
If the tenants are full time students they can pay in either 9 monthly instalments or 3 termly instalments. top of page.

What happens if my tenants are late in paying their rent?

As per our tenancy agreement there is a £25.00 fixed charge for late payment. This is usually enough to deter this from happening. We will send a reminder as soon as they payment is over due and again if the payment is not cleared within sever days after this point. If we find that a tenant is persistently late in paying their rent or that they have arrears we would refer the case to our legal team for collection. top of page.